Terms & conditions

NOT INCLUDED unless otherwise stipulated in the proposal:

• 21% VAT
• Equipment such as beamer and flipchart.
• Rental and costs of rooms and meals (if applicable)
• All parking fees (if applicable)
• Mileage allowance (€0.8/km from Wijnegem)

LANGUAGE unless otherwise stipulated in the proposal:

• We provide all documents for the preparation and follow-up of the project in English
• We provide material for participants in Englishli>
• Additional translation is done according to specifications

Each assignment can be canceled or moved in writing or by e-mail with the following cancellation conditions for training, coaching and intervision assignments:

• No cancellation costs more than 8 weeks in advance
• Between 8 and 2 weeks in advance, excluding school holidays, 50% of the booked assignment
• Less than 2 weeks in advance, excluding school holidays, 100% of the booked assignment

If the coach/trainer cannot facilitate a training day due to circumstances, both parties will look for another day. The assignment will then be invoiced as a concession at 50% of the cost price.

In the event of cancellation or rescheduling by Trixolutions or one of its Subcontractors, no compensation is due if Trixolutions or its Subcontractor submits proof of illness/disability, or in the event of force majeure (which must be demonstrated by Trixolutions).

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In connection with the Covid-19 Pandemic:
Each assignment, made and given by Trixolutions, can be given both offline and online, unless otherwise indicated in the quotation with regard to the assignment. If the customer chooses not to switch to the online alternative for the assignment, the above conditions also apply.

ARTICLE 1
Objections or disputes regarding this invoice will no longer be accepted from the 8th day following the date of receipt of the invoice.

ARTICLE 2
Unless explicitly stated otherwise, our invoices are payable in cash, without discount and without any deductions. Any invoice that is not paid within the set term will immediately, tacitly and by operation of law, yield a late payment interest of 3% per month, until full payment.

ARTICLE 3
To cover the administrative, financial and organizational costs caused by the late payment, in the event of late payment by the client, he will owe a fixed increase clause of 10% of the invoice amount, with a minimum of 40 EURO.
ARTICLE 4
Only the Courts of the district where our office is located, are competent for all disputes, even in case of plurality of the defendants, of summons in indemnification or intervention.