Surely you know that the ultimate competitive advantage of advisors, consultants and relationship managers lies not in expertise, strategic skills or intelligence. But in the ability to build trust quickly and strongly. After all, this is the indispensable foundation, cornerstone and nurturing ground to be successful.
Trixolutions has specialized over the past 10 years as Trust Builders where we pass on our expertise in training and coaching programs.
In this course you will learn the basic building blocks to position yourself as a Trusted Advisor.
We start with a Trust Ratio Assessment where the participant receives feedback on his or her strengths and pitfalls on the 4 pillars of the Formula of Trust (The Trusted Advisor, D. Maister).
Possible Topics
- Trusted Advisor - the model.
- The 4 levels of a client relationship.
- The 7 stages of an advisory relationship.
- What is trust?
- The formula of trust?
- Your Trust Ratio Assessment?
- It takes two to tango … Partnering?
- Self-knowledge is the basis of authenticity.
- Empathetic listening.
- Start right from the first time - the right kick off!
- Personality typologies (Insights/DISC)
Approach
- Offline, Online or a combination of both (Blended)
- Personal coaching
- Inspirational sessions
- Workshops
- (Blended) Training Program
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