“Communication is harvesting what you sow…”
Interaction with people is all about communication, both verbal and non-verbal. Good communication creates a constructive company atmosphere and commitment.
Various topics can be discussed during your coaching or training:
- Personality types (DISC, Insights, MBTI …)
- Verbal basic communication models
- Assertiveness
- Communicating with impact
- Questioning techniques
- Listening skills
- Meta communication
- Body language
- Customer orientation and customer-friendliness
- Professional telephoning and dealing with complaints
- Communicating persuasively
- Communicating communicatively
- Conflict-free communication
- The communication treatment cycle
- The Leary Circle
Contact us for more information.