Communication and Presentation Skills

Story Telling

Good communication is the fuel of your organisation. Yet ‘communicating’ appears to be one of the most difficult soft skills.

Challenges such as assumptions, prejudices, interpretation and noise ensure that people don’t cooperate so well or that they are not inspired by your message.

Communication Skills

“Communication is harvesting what you sow…”

Interaction with people is all about communication, both verbal and non-verbal. Good communication creates a constructive company atmosphere and commitment.

Various topics can be discussed during your coaching or training:

Personality types (DISC, Insights, MBTI …)
Verbal basic communication models
Assertiveness
Communicating with impact
Questioning techniques
Listening skills
Meta communication
Body language
Customer orientation and customer-friendliness
Professional telephoning and dealing with complaints
Communicating persuasively
Communicating communicatively
Conflict-free communication
The communication treatment cycle
The Leary Circle

Presentation and Storytelling Skills

Speaking in front of a group makes many people nervous. We teach you different techniques to deal with this and soon you will wonder why you ever found it difficult!

Storytelling goes even further. Too often we notice that speakers in companies try to convince their audience with facts and figures, with data and graphs. While we know this does not work. An audience wants to be touched, wants to be triggered, wants to know why something is important.

Only good StoryTellers will inspire their audience and let them move in a certain direction.

The following topics can be offered in various forms:

Basic presentation skills
Expert presentation skills
Pitching for Senior Management
Valuable pitching
Elevator Pitch
Storytelling
Use of body language
Connecting with a group
Making powerful presentations