Consulting skills

Trixolutions has specialized in the past 10 years as “Trust Builders” whereby we pass on our expertise in training and coaching processes.

We start with a Trust Ratio Assessment whereby the participant receives feedback about his / her strengths / pitfalls on the 4 pillars of the ‘Formula of Trust’ (The Trusted Advisor, D. Maister).

We then continue to work with the different building blocks of a “Trusted Advisor”, for example:

Fundamentals

  • Trusted Advisor – the model.
  • The 4 levels of a customer relationship.
  • The 7 phases of an advisory relationship.
  • What is trust?
  • The Formula of Trust?
  • Your Trust Ratio Assessment?
  • It takes two to tango … Partnering?
  • Self-knowledge is the basis of authenticity.
  • Listen empathically.
  • Start right from the beginning – the right kick off!
  • Personality typologies (Insights/DISC)

Advanced

  • Your Trust Pitch?
  • Understanding trust needs and needs.
  • Risk builds trust.
  • How do you go from tactics to strategy?
  • As a Trusted Advisor at CxO Level.
  • How to deal with “politics” at your client?
  • “Getting Naked” by P. Lencioni.

Curious? Feel free to request a sample report.

 

Origin: The Trusted Advisor

This model is based on the ideas of Maister and Galford, The Trusted Advisor, and McGraw-Hill, Trust-based Selling.

It is a model that indicates the components of trust.

The Formula for Trust

The model describes the variables that together describe the level of trust. Trust is an essential part of many good relationships. Both private and business. Trust is a bilateral relationship between two people (or a person and an organization where it should be noted that people almost never trust an organization but always the person with whom they have the relationship). One trusts, the other is trusted.

This formula is for those who want to be trusted by the other. Despite the fact that trust is perhaps one of the most “intangible” subjects, a formula nevertheless provides tools for this phenomenon.

In this formula, trust consists of 4 variables:

  • Credibility;
  • Reliability;
  • Intimacy;
  • Self-orientation / ego.

What can you do with it?

Be aware of the fact that building trust is not a trick that you can learn in a second. Building trust can only succeed if it comes from within, based on beliefs, norms, values ​​and principles. If not, there will always be a moment when the confidence built on foot will disappear on horseback. Stay authentic.

More info? Do not hesitate to contact us.