Lots of organisations and teams are smart, but therefore not healthy. They are very busy with results and KPIs but forget that these are achieved by the people in their teams.
In this VUCA (volatility, uncertainty, complexity, ambiguity) world, especially strong and healthy teams will determine the success of your company.
You know that the ultimate competitive advantage of advisors, consultants and relationship managers does not lie in expertise, strategic skills or intelligence. But within the ability to build trust quickly and strongly. After all, that is the essential basis, mainstay and breeding ground for success.
Good communication is the fuel of your organisation. Yet ‘communicating’ appears to be one of the most difficult soft skills.
Challenges such as assumptions, prejudices, interpretation and noise ensure that people don’t cooperate so well or that they are not inspired by your message.